Contact Us

Contact Us

Ford of Canada Fleet welcomes your comments and feedback! Email your requests and feedback to our Ford of Canada Fleet website administrators or Fleet Headquarters. With the Contact Us page you can locate your national account manager. In addition, you can use the personalization program to update your record.

With the Fleet Headquarters (1-800-668-5515), you're getting a single source for answering any fleet-related questions. Our team of experts can help you on the following:
 

  • Access Codes
  • Password Reset
  • Login/User ID Re-Activation
  • Enrollment
  • Site Navigation
  • Feedback
  • Technical Assistance


Retail Customers
This website is intended for Ford Fleet Customers. If you are not a Fleet Customer, please use the contacts listed on Ford.ca to get your question answered.

 

Looking for information about Ford TelematicsTM and Ford Data Services for fleets?

 

Need more information?
Please contact a Ford of Canada dealership or our Fleet Headquarters.
Phone: 1-800-668-5515
English: Monday-Friday 8:30 AM – 6:30 PM EST
French: Monday-Friday 8:30 AM – 5:00 PM EST
-or-
Email: focfhq@ford.com

 

Please have the following information available:

  • Fleet Identification Number(FIN)
  • The Dealer Code for your order
  • Body Code of the vehicle
  • Factory Order Number OR
  • Requested forms fully completed with all necessary supporting documents.