Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
Resources & Support
Parts & Service
Flight Blue Metallic (Extra Cost Colour)
Artisan Blue Metallic
Burgundy Velvet Metallic (Extra Cost Colour)
Red Carpet Metallic (Extra Cost Colour)
Infinite Black Metallic
Iced Mocha Metallic (Extra Cost Colour)
Ceramic Pearl Metallic (Extra Cost Colour)
Pristine White Metallic (Extra Cost Colour)