Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
Resources & Support
My Fleet Vehicles
Parts & Service
2020 Edge Detailed Exterior
Introducing the All-New ST-Line Series
2020 Ford Edge ST
Leisure Inside. Style Outside.
Refined Interior Design
Rotary Gear Shift Dial
3 with Apple CarPlay™
and Android Auto™
Sound System by Bang & Olufsen
Power You Can Actually Feel
Push to Launch
Auto Start-Stop Technology
Intelligent All-Wheel Drive (AWD)
Hands-Free, Foot-Activated Liftgate
Bi-LED Headlamps and Fog Lamps
Class II Trailer Tow Package with Trailer Sway Control
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