Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
Resources & Support
Parts & Service
Built to make an impression
The 2020 Explorer is completely redesigned, inside.
All-New Explorer ST
Seating when you need it
E-Z Entry Second-Row
Seats that Move to Fit You
Available Adaptive LED Lighting
Available 10.1” LCD Capacitive Portrait Touchscreen
B&O Sound System by Bang & Olufsen94
Tri-Zone Climate Control
Intelligent 4WD with Terrain Management System™
Towing and Trailer Sway Control19
Available 3.0L EcoBoost® Engine
Your home away from home
Active Park Assist 2.09
Ford & Waze172
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