Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
Resources & Support
My Fleet Vehicles
Parts & Service
2023 Mustang Mach-E®
Personalize Your Ride
Smarten Up Your Drive
Step on the Accelerator
Select with Standard Range Battery
California Route 1 with Extended range Battery and eAWD
GT Performance Edition with Extended Range Battery and eAWD
Interior & Exterior
Roomy and Customizable
Ready to Paint the Town
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